June 9, 2021

Customer Experience Excellence Leadership is a Necessity

[…]
June 9, 2021

Time for HR to Raise the Bar to Be More Business Driven

Believe it or not, onboarding is the time new hires decide whether they will stay with a company or not. Instead of overwhelming them with tons of material and information during the orientation, HR should use the opportunity to make a more meaningful connection. The quicker a new employee settles into their role and organization, the quicker the organization sees results.
September 4, 2020

Successfully Onboard New Employees to Improve Employee Retention

Believe it or not, onboarding is the time new hires decide whether they will stay with a company or not. Instead of overwhelming them with tons of material and information during the orientation, HR should use the opportunity to make a more meaningful connection. The quicker a new employee settles into their role and organization, the quicker the organization sees results.
August 31, 2020

Sales Recruitment Strategy is Important for Top Performing Salespeople

Hiring the best sales talent is a challenge for most organizations with so many candidates applying, so how do you hire the right one that is going to fill your sales funnel and deliver results? By looking beond the CV, carrying out a robust recruitment process to find exceptional capabilities and a good fit, our guide is based on practical advice to help avoid being overwhelmed and making an expensive recruitment mistake.
August 24, 2020

How an Organization Successfully Survives Redundancies

Many organizations have been forced to review their current workforce and headcount, unfortunately, making redundancies which is always a difficult time for the organization and its employees. The best way to make these tough business decisions to achieve the least disruption and anguish and move ahead is to be compassionate and fair.
August 16, 2020

Recruitment Challenges in A Digital Age Supply Chain

Organizations, including well-established brands are challenged in recruiting and retaining leadership, technical and analytical competencies required for developing and executing complex sourcing, procurement and supply chain strategies. Many transactional processes are disappearing and whilst these functions are smaller, the roles are becoming more strategic, commercial and data driven.
August 14, 2020

Successfully Manage Remote Conflict and Build a Strong Team

We all assume that conflict only happens when face to face but it can happen in any way and it’s on the rise with remote working and becoming a reality for leaders and HR. Understanding team dynamics is important to address and resolve conflict. Managers should deal with issues early and focus on the end result of conflict management being in the best interest of all parties and the organization.
August 11, 2020

How Do You Compete with Amazon Without eCommerce Leadership Talent?

The predicted trajectory for eCommerce is continued growth. To successfully navigate the challenges of creating a sustainable and profitable ecommerce business in a competitive space offering a unique customer experience requires the best leadership, technical and operations skills to launch, survive and grow.
August 10, 2020

Organization Restructuring – Difference Between Success and Failure

The world has changed so fast recently. Organizational restructures are designed to align corporate culture, structure and talent with business strategy. Business leaders need to apply time and commitment to their organization’s restructure as the most efficient, innovative and agile business structures will succeed.