Customer Experience Excellence Leadership Is No Longer a “Nice to Have” ….. It’s Become A Necessity
Wednesday, 09 June 2021
The way you think about CX has a relevance to how you look at your business as a whole. Two touch points which create a customer experience are people and product and both need to work in unison if you want to be profitable and future-proof your organization. We can all agree that adopting a
- Published in Human Resources
It’s Time for HR to Raise the Bar to Be More Business and Outcome Driven
Wednesday, 09 June 2021
Believe it or not, onboarding is the time new hires decide whether they will stay with a company or not. Instead of overwhelming them with tons of material and information during the orientation, HR should use the opportunity to make a more meaningful connection. The quicker a new employee settles into their role and organization, the quicker the organization sees results.
- Published in Human Resources
Successfully Onboard New Employees to Improve Employee Retention
Friday, 04 September 2020
Believe it or not, onboarding is the time new hires decide whether they will stay with a company or not. Instead of overwhelming them with tons of material and information during the orientation, HR should use the opportunity to make a more meaningful connection. The quicker a new employee settles into their role and organization, the quicker the organization sees results.
- Published in Human Resources
Why Having a Sales Recruitment Strategy is Important for Top Performing Salespeople
Monday, 31 August 2020
Hiring the best sales talent is a challenge for most organizations with so many candidates applying, so how do you hire the right one that is going to fill your sales funnel and deliver results? By looking beond the CV, carrying out a robust recruitment process to find exceptional capabilities and a good fit, our guide is based on practical advice to help avoid being overwhelmed and making an expensive recruitment mistake.
How Does an Organization Successfully Survive Redundancies?
Monday, 24 August 2020
Many organizations have been forced to review their current workforce and headcount, unfortunately, making redundancies which is always a difficult time for the organization and its employees. The best way to make these tough business decisions to achieve the least disruption and anguish and move ahead is to be compassionate and fair.
- Published in Human Resources
Recruitment Challenges in A Digital Age Supply Chain
Sunday, 16 August 2020
Organizations, including well-established brands are challenged in recruiting and retaining leadership, technical and analytical competencies required for developing and executing complex sourcing, procurement and supply chain strategies. Many transactional processes are disappearing and whilst these functions are smaller, the roles are becoming more strategic, commercial and data driven.
How to Successfully Manage Remote Conflict and Build A Strong Team
Friday, 14 August 2020
We all assume that conflict only happens when face to face but it can happen in any way and it’s on the rise with remote working and becoming a reality for leaders and HR. Understanding team dynamics is important to address and resolve conflict. Managers should deal with issues early and focus on the end result of conflict management being in the best interest of all parties and the organization.
- Published in Human Resources, Leadership
How Do You Compete With Amazon Without eCommerce Leadership Talent?
Tuesday, 11 August 2020
The predicted trajectory for eCommerce is continued growth. To successfully navigate the challenges of creating a sustainable and profitable ecommerce business in a competitive space offering a unique customer experience requires the best leadership, technical and operations skills to launch, survive and grow.
Why Your Organization Restructuring Can Be the Difference Between Success and Failure
Monday, 10 August 2020
The world has changed so fast recently. Organizational restructures are designed to align corporate culture, structure and talent with business strategy. Business leaders need to apply time and commitment to their organization’s restructure as the most efficient, innovative and agile business structures will succeed.
- Published in Human Resources
What Does Tomorrow’s CEO Look Like For Your Organization?
Thursday, 06 August 2020
As the CEO role continues to transform where CEOs are broadening their perspective, the role must actively lead the organization, drive the strategy and creativity, manage the top line whilst energizing the organization for growth and sustainability. Mastering the art of being a CEO requires commitment, focus and effort in a never-ending journey.
- Published in Human Resources, Leadership
Six Easy Steps to Align and Transform Your Sales and Marketing Capabilities
Tuesday, 04 August 2020
Moving away from a traditional sales and marketing organization structure to a more progressive model of sales and marketing alignment, businesses will cultivate a high-performing revenue growth environment through more cohesive teams.
Why Marketing Functions Need to Change Their Hiring to Reduce High Employee Turnover
Monday, 03 August 2020
Business owners and leaders need to invest the time and money to hire the right marketing professionals at the right salary package if they want to stay ahead of the game and stand out in the crowd against their competitors.
Don’t Get Duped – How to Spot A Fake CV or Candidate
Tuesday, 28 July 2020
Fraudulent CVs or embellished credentials can appear seemingly harmless but in reality can have far reaching and damaging consequences for both the employee and employer when a recruitment decision is based on false or exaggerated information. Don't get caught out by fake CVs.
- Published in Human Resources, Recruitment & Talent Management
Hiring the Right Leadership Will Make the Organization A Success
Friday, 24 July 2020
Every organization needs powerful leaders, whether decentralizing rigid hierarchies or creating agile teams, yet so many organizations get their leadership recruitment wrong through lack of hiring expertise. Organizations with strong leadership financially outperform their competitors. Today's business leaders are faced with globalization, disruption and convergence and delivering profitability and growth.
- Published in Human Resources, Leadership, Recruitment & Talent Management
Recruiting Tech Talent in a Skills Shortage Market
Friday, 24 July 2020
It is no surprise that business leaders cite attracting and retaining tech talent amongst their organization’s top challenges. The growing skills gap presents a range of risks to the organizations including building and managing the organization's technology capabilities to stay competitive. It also hinders innovation and the customer experience.
- Published in Human Resources, Recruitment & Talent Management, Technology
Why Employee Retention Strategies Are Critical for Your Business
Friday, 24 July 2020
Employee retention is one of the most important facets in building a successful business. Yet companies stagnate because they overlook investing in their employees and treating them well with a long term view. Effective employee retention strategies create highly engaged teams. Don’t wait until the exit interview to discover what went wrong!
- Published in Human Resources
